Guerra Scales BrandsGuerra Scales Brands LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including for our text message (SMS) program.
Information we collect
- Information you give us: your name, mobile phone number, email address, and anything else you submit through our forms or when you contact us.
- SMS consent records: the date, time, and method by which you agreed to receive text messages.
- Automatically collected information: basic technical data such as browser type, device type, and pages visited, collected through standard website logs and cookies.
How we use your information
- To provide our services and respond to your questions.
- To send text messages you have agreed to receive, such as appointment reminders, order updates, contract notifications, and promotional offers.
- To send emails related to your requests or our services.
- To maintain records of consent and opt-out requests.
- To improve our website and services and comply with legal obligations.
SMS / text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive text messages, message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. After you send STOP, we will send one final message confirming you have been unsubscribed. For help, reply HELP or contact us using the details below. Carriers are not liable for delayed or undelivered messages.
How we share information
We do not sell your personal information. We may share information only with service providers who help us operate our business (for example, website hosting or messaging platforms), and only as needed to provide those services. These providers are required to keep your information confidential. We may also disclose information when required by law. As stated above, SMS opt-in data and consent are never shared with third parties.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep personal information only as long as needed for the purposes described in this policy or as required by law.
Your choices and rights
- Opt out of text messages at any time by replying STOP.
- Unsubscribe from emails using the link in any email or by contacting us.
- Request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live (for example, California), you may have additional rights under state law.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.
Contact us
Guerra Scales Brands LLC
Phone: (626) 560-3855
Email: roel@roelscalesbrands.com